Privacy Policy

Updated: January 2020


Introduction

SPARC is the Summer Programs and Auxiliary Revenue Collaborative. Provided below is our Privacy Policy to explain how we collect, use, disclose, transfer, and store your personal data. We use your personal data to better serve you by providing an efficient, meaningful, and customized experience. When you use SPARC products and services, you agree to accept our policy, as well as our agreements. You can manage your information and privacy settings by visiting your SPARC profile.


We encourage you to read this Policy before using this website(s) and providing your personal data to us. SPARC knows that you care about how your information is used and shared and believe in protecting your privacy and the confidentiality of your Personal Information. Your use of our websites signifies that you understand and agree with all practices and terms of this Policy.


What Information Does SPARC Collect?

SPARC collects data from members and customers with the intention of providing the best level of service. It is our overall policy to collect only personally identifiable information that you knowingly provide. The types of personal information we collect may include your name, postal address, email address, phone number, gender, date of birth, education and employment information, and professional designations achieved. We may collect additional personal information from you on occasion as needs arise. Any personal data you provide will enable us to keep you informed, process your requests, or offer services to you with respect to our programs, products, and services.


SPARC always strives to use in-house and/or standard marketing analytic tools within our platforms to better serve our customers. We may collect non-personally identifiable information (i.e., information of an anonymous nature) such as device type, browser type, operating system, page views, usage, and similar data from your visits to our websites.


How Does SPARC Use My Data?

SPARC uses information voluntarily submitted by members in the following ways:


  • To provide you with programs, products, services, or information you have requested from SPARC

  • To develop new and improved services by analyzing demographic or usage trends and by measuring demographics and interests regarding specific areas of SPARC (including the website)

  • To communicate with you about your SPARC account

  • To process payments, including membership dues, registration fees, subscriptions, voluntary contributions, and products and services. SPARC is compliant with the data security standards of the payment card industry (PCI-DSS compliant)

  • To provide you with prompt and effective customer service

  • To support the operations of SPARC such as account maintenance and record-keeping, troubleshooting problems, resolving disputes, and for internal controls and audits

  • To inform you about programs, products, and services offered by SPARC and/or its contracted business partners

  • To provide advertisements that are consistent with SPARC’s organizational purpose

  • To conduct surveys for SPARC 

  • To carry out SPARC’s Code of Conduct and/or conduct investigations as required by law

  • To promote networking between members


There are a number of different ways we will process your personal data, depending on the type of data and the purpose. Generally, we will process your personal data to provide you with the programs, products, services, and information that you have requested from us or where it is necessary to perform our contract with you (i.e., membership benefits). If none of these conditions apply, we may process your personal data in instances when it is in our legitimate interests and in alignment with the purposes defined in this Policy.


Unless a longer retention period is required by applicable laws or regulations, we will retain your information for as long as your SPARC account is active, as well as for an additional period afterwards to cover any outstanding issues or queries that may arise in relation to your account. This period of retention is subject to our review and alteration.


How Does SPARC Share or Disclose My Data?

SPARC will not sell your personally identifiable information to anyone. SPARC may disclose your personal data to third parties. Our third-party data processors are required to securely maintain your personal data, following regulations and best practices, and will use the data only as needed to support the delivery of services to you on SPARC’s behalf. Further, personal data will be disclosed only to contracted third-party service providers under the following categories:


  • Technology/Operations

  • Hosting facilities to securely store, transmit, and process your data

  • Technology solution providers who assist in the development of our software platforms

  • Credit card processors to securely process your payments to SPARC

  • Compliance authorities we utilize for legal issues, audits, and tax purposes

  • Mailing houses for the fulfillment of our products and services

  • Legal authorities to comply with an inquiry made regarding a subpoena, warrant, or other court order

  • Marketing/Communications

  • Advertising, marketing, and social media providers to conduct targeted advertisements related to professional development and educational opportunities

  • Research providers who may conduct surveys and studies on behalf of SPARC

  • Reporting and analytic tools to allow data mining and monitoring

  • Affiliate partners to provide special offers as a benefit to our members

  • Marketing automation solutions to provide outbound email marketing services

  • Product and Services

  • Third-party call centers to conduct outreach initiatives on behalf of SPARC regarding our programs, products, and services

  • Online community platform providers to allow member/customer networking benefits

  • Event solution providers for the hosting and delivery of webinars and conferences, including onsite support



How Does SPARC Use Cookies?

SPARC may use cookies and/or other programming techniques to enhance and/or monitor your

experience while using our Site. Cookies and other related techniques are generally pieces of

information, which SPARC uses for record-keeping purposes, which the Site transfers to us

and/or your computer’s Web-browser for storage on your computer’s hard drive. Cookies and

other related techniques enable SPARC to manage and/or customize your experience on the 

Site. Cookies and other related techniques also make Web-surfing easier by automatically

performing certain functions such as saving your personal preferences and by ensuring that you

don’t see the same advertisement repeatedly. SPARC will not use cookies to record

passwords or credit card information. 


Many consider the use of cookies to be an industry standard. Consequently, your Web browser

is likely set to accept cookies. If you would prefer not to receive cookies, you can alter the

configuration of your browser to refuse cookies. If you choose to have your browser refuse

cookies, you should understand that it is possible that some areas of our Site will not function

properly when you view them.



Does SPARC Collect Personal Data from Children?

SPARC does not knowingly collect or post information from individuals under eighteen (18) years of age (“Children” or “Child”) to the extent that SPARC is able to determine the age of users by their submissions to or communications with SPARC.


International Data Privacy Protection

We may transfer your data (including personal information) to our regional offices and contracted affiliates outside the United States. They may use your personal information in connection with SPARC activities to offer you products and services in your local region. All of our providers/partners will only process data on SPARC’s behalf and will be held to the same provisions listed in this Privacy Policy. Your personal data will be handled using the appropriate safeguards following best practices.


SPARC’s Security Measures

The security of a customer’s personal data is important to us. SPARC takes technical, contractual, administrative, and physical security steps to protect the personal data that you provide and we have implemented numerous security features to prevent the unauthorized release of or access to personal data. SPARC restricts access to your personal data by our employees by only allowing it on an as-needed basis for the purpose of providing benefits, programs, products, or services to you. In addition, SPARC staff are trained about the importance of confidentiality and maintaining the privacy and security of your personal data. While every effort is made to maintain the privacy and security of your personal data, our security practices, processes, or technology do not guarantee absolute security of your information. It is in your best interest to take all normal personal precautions as well. Examples of precautions you can take are, but are not limited to, not sharing passwords, closing browsers when not using them, and not using public networks (e.g., internet cafes, wifi, etc.).


Subject Access/User Rights

SPARC will provide you with access to your information and make every reasonable effort to ensure your rights are fully supported.  Your rights are: 


  • The right to be informed about the collection and use of your personal data (per this Privacy Policy)

  • The right to access and/or correct your personal data.  You can access your data by logging into your SPARC member account

  • The right to object to or stop the processing of your personal data (which may lead to termination of programs, products, and services)

  • The right not to be subject to a decision based solely on automated processing, including profiling


Although SPARC may make changes to its Privacy Policy in the future, we will not reduce or eliminate any of your rights under this Policy without your consent.  Any changes to the Policy will be published on this site and SPARC will retain earlier versions of the Privacy Policy..


EU Data Subject Rights

This section applies to users located in the European Union (EU) and supplements this Privacy Policy. In addition to the rights and protections outlined in the Privacy Policy, EU users specifically have the following rights:


  • Right to access personal data: You have the right to know what personal data is maintained and how it is processed.

  • Right to rectification: You have the right to have personal data rectified if it is inaccurate or incomplete.

  • Right to erasure: You have the right to have your personal data deleted or removed for any reason at any time.

  • Right to restrict processing: You have the right to block or suppress processing of personal data.

  • Right of data portability: You have the right to retain and reuse your personal data for your own purpose.

  • Right to object: You have the right to object the use of personal data in certain circumstances, including the use of personal data for direct marketing.

  • Right to withdraw consent: To the extent we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

  • Right to complain to a supervisory authority: You have the right to bring a concern about SPARC’s privacy practices to a data protection authority.


You can exercise your rights or address any questions or concerns to info@SPARCassociation.org.


California Data Subject Rights

The California Consumer Protection Act (“CCPA”) requires select businesses to disclose policies relating to the sharing of certain categories of your Personal Data with third parties. If you reside in California and have provided your Personal Data to SPRC, you may request information about our disclosures of certain categories of Personal data to third parties for direct marketing purposes. Such requests must be submitted to us at info@SPARCassociation.org.


Third-Party Websites

SPARC’s website may contain links to other Internet websites. Unless we explicitly state otherwise, we have no control over these third-party sites and their privacy practices, and this Privacy Policy applies only to information you supply (or that we collect) in connection with use of SPARC’s website. 


Communication Preferences

SPARC provides you with communications on educational products and services, networking opportunities, industry research, and other topics related to our mission.  You can manage your communication preferences by visiting your account and maintaining the settings on our website(s). Members may opt-out of additional forms of communication used by SPARC for secondary purposes or used by SPARC to send any correspondence to the member.


SPARC’s Right to Change Privacy Policy

SPARC may change the content of its websites and Privacy Policy at any time. Please revisit our Privacy Policy from time to time to be sure you are familiar with our current policy.