National Conference FAQs

FAQs

When does the conference begin and end?
The 2026 conference begins on Sunday, October 4 and ends Wednesday, October 7.

Are meals included in the registration fee?
Yes, breakfast, snacks, and lunch are provided to all attendees on Monday and Tuesday, and then breakfast only on Wednesday.

What is the closest airport to the conference?
The Hotel Valley Ho is 7.5 miles (approximately 15 minutes) from Phoenix Sky Harbor Airport. Taxi/Uber/Lyft is recommended - if you're feeling adventurous, try a driver-less Waymo!

What will the weather be in Scottsdale and what should I wear?
The typical average temperatures in Scottsdale in early October range from a high of 85 degrees to a low of 60 degrees. And sunshine is abundant! Please dress as casually and comfortably as you'd like - shorts and flip-flops are common at the conference and in the local area, but indoor spaces are air-conditioned so you may want to bring layers. We also offer an optional morning Fun Run, Camelback Mountain hike, and Sunrise Yoga so pack appropriately if you'd like to join those activities.

What are the registration cancellation policies?
All refunds/substitutions are subject to company discretion. In general, any National Conference registration cancellations made prior to July 8, 2026 will receive a 75% refund, and cancellations made between July 8, 2026 and July 31, 2026 will receive a 50% refund. No refunds will be granted for cancellations made on or after August 1, 2026. All registered participants who do not cancel and do not attend are liable for the entire registration fee. We are unable to make exceptions for emergencies; however, you may send someone from your organization in your place.

Pre-Conference Workshops are non-refundable; however, you may send someone from your organization in your place. Because seats are limited for each pre-conference workshop, you may not be allowed to switch sessions on the day of the event due to space constraints.